Purpose
The Medical Receptionist Career Studies Certificate prepares individuals for entry-level responsibilities in the healthcare environment. Emphasis is placed on developing skills in basic document preparation - memos, letters, reports; creating and using spreadsheets, database reports, forms and queries, and presentations to be used in a healthcare setting. Using patient accounting software for patient record creation/maintenance, scheduling patients, and contemporary medical office procedures. Refine editing and proofreading skills.
Program Learning Outcomes
Upon successful completion, students should be able to:
- Demonstrate medical office procedures to include preparation of medical documents, records management, and patient scheduling.
- Develop proficiency in basic creation and use of spreadsheets, database reports, presentations, and word processing documents used in the medical environment.
Employment Opportunities
Medical office assistants keep healthcare operations on track by managing reception, check-in/out, scheduling, insurance and referrals, EHR updates, copays, patient calls/portals, and basic coding, billing, and prior authorizations. They work in primary and specialty practices, community health centers, urgent care/outpatient clinics, hospital outpatient areas, imaging/lab centers, behavioral-health/rehab, long-term care, and increasingly telehealth, billing/RCM firms, and insurance networks. Common titles: Medical (Administrative) Assistant, Medical Secretary, Patient Access/Services Rep, Front Desk Coordinator, Registrar, Scheduling Coordinator, Unit Secretary/HUC, Medical Records Specialist, Billing/Revenue Cycle Specialist, and Referral/Authorizations Coordinator.
For Further Information, Contact
Vicki Snodgrass
vsnodgrass@mecc.edu
276.523.9143
Jane Jones, Dean of Arts, Sciences, & Human Services
jjones@mecc.edu
276.523.9057
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